Samsara Inc, a company best-known for its Connected Operations® Platform, has officially announced the launch of its new Upgrade for Smarter Operations program in the United States and Canada markets.
According to certain reports, the stated program is designed to aid the case of organizations that currently have no option but to rely on systems with inadequate capabilities and customer support. The initiative will achieve this purpose by simplifying the process of upgrading to Samsara’s advanced and comprehensive AI-powered platform.
More on the same would reveal how, at launch, the likes of Geotab, ISAAC, Lytx, Motive, Netradyne, Solera (previously Omnitracs), Titan GPS, and Verizon Connect etc are eligible to take part in the given program.
“We upgraded from Motive because we were looking for a trusted, reliable partner committed to continuous innovation in fleet operations. Especially during these uncertain times—marked by supply chain disruptions and shifting tariffs—we needed a provider who not only keeps up with the challenges, but helps us stay ahead of them. What truly sets Samsara apart is their exceptional support team: fast, knowledgeable, and always ready to help,” said Stefan Tanaskovic, ELD Team Lead at Pure Freight Lines Ltd.
Making this development all the more significant is Samsara’s track record of continuous innovation and customer success. You see, boasting hundreds of patents, the company has, thus far, delivered upto 8x ROI for its customers.
Taking a slightly deeper view of what all Samsara’s proprietary platform can do, we begin from its promise to provide unmatched AI insights and safety. This translates to how Samsara’s AI is trained on more than 14 trillion data points, more than any other in its industry.
As a result, customers can leverage its industry-leading AI for the purpose of generating actionable insights that, on their part, improve safety, efficiency, and decision-making across operations.
Next up, we must get into Samsara’s connected operations network, which is understood to be the biggest one across all of North America. The stated network brings forth 99.99% platform uptime and extensive connectivity with more than 20 roaming partners.
On top of that, it also ensures consistent hardware availability by shipping within 48 hours of completed orders, thus empowering organizations to receive what they need quickly. Complementing this would be an industry-leading lifetime hardware warranty.
“Samsara’s back office service is unmatched. Anybody can sell you a product, but Samsara follows through to make sure your needs are met and you have constant support. Whenever I have questions, I talk to a real person who is incredibly knowledgeable about Samsara products,” said Billy Porter, Director of Risk Management at Cable East.
Another detail worth a mention is rooted in the prospect of accessing expert partnership, along with dependable supply chain and support. In essence, you get to rely on a dedicated North American-based support team which provides fast and knowledgeable 24/7 assistance.
Hold on, we still have a few bits left to unpack, considering we haven’t yet touched Samsara’s focus on providing a brand of technology geared towards enhancing driver satisfaction and retention. This also includes the industry’s number-one rated driver app, designed to offer a user-friendly experience and make administrative work simple for drivers.
Rounding up highlights would be the platform’s future-proof stability, something which comes from its growth of more than 30% year-over-year, as well as from its $1 billion worth of investment in research and development till date.
“The world of physical operations is the engine of our economy, driving over 40% of global GDP and impacting everyone’s daily life,” said Robert Stobaugh, Chief Operating Officer of GTM, at Samsara. “The legacy solutions some are relying on simply aren’t built for today’s economic uncertainties and operational complexities, eroding the confidence leaders need. That’s why we’re making it even easier for them to upgrade to the clear advantages Samsara’s platform delivers.”
