Smart cargo dimensioning system aims to improve measurement accuracy, reduce manual work and support faster air freight operations
London, United Kingdom, 19 August 2026 – Menzies Aviation is testing an artificial intelligence-powered cargo dimensioning system at London Heathrow Airport, marking another step in the growing use of automation across the air freight industry.
The new technology is designed to measure the size and dimensions of cargo automatically. Accurate measurements are important in air cargo because they help determine how shipments are stored, handled and loaded. Better cargo data can also support warehouse planning and help make more efficient use of available space.
Traditionally, measuring freight can involve manual processes that take time and may create the risk of human error. Menzies is exploring whether AI-powered technology can make this process faster and more consistent.
The trial is taking place at the company’s Heathrow cargo operation, one of its major air freight facilities. The busy airport environment provides an opportunity to test how the technology performs under real operating conditions.
By capturing cargo dimensions automatically, the system could reduce the amount of manual work required from warehouse employees. This may allow staff to focus more on other important operational tasks while providing them with faster access to accurate shipment information.
The move reflects a wider shift across the logistics industry. Companies are increasingly adopting artificial intelligence, automation and data-based systems to improve efficiency. In air cargo, these technologies can support everything from warehouse operations and shipment tracking to capacity planning and handling processes.
Menzies has already been investing in digital tools for its global cargo operations. Its MACH platform, short for Menzies Aviation Cargo Handling, is designed to help manage cargo activities through a connected digital system. The platform supports data sharing and provides greater visibility into cargo moving through warehouse operations.
Adding an AI-powered cargo dimensioning system could further strengthen the use of real-time data. When accurate cargo measurements are captured at an early stage, the information can support better decisions throughout the handling process.
The technology could also improve consistency. Manual measurements can vary depending on the process and the person performing the task. Automated systems can help standardize data collection, which may reduce errors and create more reliable information for cargo planning.
The Heathrow trial is part of Menzies Aviation’s broader focus on technology innovation. The company has introduced its Innovation Live programme to identify and test new technologies involving AI, automation and data. Solutions can be tested in live airport environments before they are considered for wider use
Menzies previously explored automated technology at its cargo facilities, including an inventory robot trial at Heathrow. The company has also tested cargo dimensioning and capacity-related technology at other locations. These projects show its continued interest in finding practical ways to apply emerging technologies to everyday airport operations.
For customers, improved cargo data could contribute to smoother handling and better planning. Airlines, freight forwarders and shippers depend on accurate information to manage shipments and available capacity. Faster access to reliable cargo measurements may help improve coordination across the air freight supply chain.
The trial also highlights how AI is moving into physical logistics operations. While much attention has focused on AI tools used for data analysis and office work, the technology is increasingly being applied to warehouses, airports and other operational environments.
For Menzies, the project is another effort to modernize cargo handling through smarter technology. If the AI-powered dimensioning system proves effective, it could help the company improve operational efficiency and potentially support similar technology deployments across its wider network.
As air freight operations become more complex and shipment volumes continue to demand speed and accuracy, automation is expected to play a larger role. Menzies’ Heathrow trial shows how AI can support practical cargo handling tasks while helping build a more efficient, connected and data-driven logistics operation.
