Lynkwell, a U.S.-based provider of EV charging solutions, has officially announced the launch of EVSE-360™, which would be a first-of-its-kind offering capable, designed to combine Lynkwell’s industry-leading software platform with end-to-end warranty protection.
According to certain reports, backed by EVSTAR and underwritten by an A+ rated insurer, EVSE-360™ arrives on the scene bearing an ability to address the most pressing need in the industry i.e. safeguarding the performance of critical EV charging infrastructure. More on the same would reveal how Lynkwell and EVSTAR’s integrated approach treads up a long distance to ensure that charger issues are identified early through real-time monitoring, resolved quickly via remote troubleshooting when possible, and escalated to expert field technicians whenever needed.
EVSE-360™ is markedly designed for customers who want to minimize downtime, avoid costly repairs, and protect their investment. You see, by delivering a unified solution which can actively reduce operational risk, EVSE-360™ makes it possible for businesses to stay focused on growth, while simultaneously keeping their EV infrastructure reliable and fully supported.
Talk about the whole value proposition on a slightly deeper level, we begin from the promise of integrated warranty, as customers can easily access details related to charger and site health, performance, pricing, and more, each component open to visualization anytime.
Next up, there is the prospect of full-value protection for the entire term. We get to say so because the all-new EVSE-360 conceives 100% parts, labor, and shipping coverage for mechanical and electrical failures, power surges, and accidental handling damage.
Another detail worth a mention is rooted in the solution’s revenue reimbursement facility. This translates to how, if a claim isn’t resolved within 72 hours of approval, site hosts will receive a daily compensation for downtime.
Beyond that, owners also get a chance at second-chance coverage. The technology in question basically allows customers to retroactively enroll chargers sold within the past 18 months, offering an easier mechanism for extending protection to past installations.
Complementing this would be a unified claims process. Hence, regardless of the issue or cause, customers can leverage a single point of contact for software, hardware, as well as support to streamline communication and minimize delays.
“EVSE-360™ is more than a warranty program; it’s an infrastructure strategy,” said Schuyler Poukish, chief executive officer at Lynkwell. “We engineered this platform to meet the real-world demands of diverse site hosts that need performance they can trust and protection they don’t have to think twice about. By unifying advanced diagnostics, seamless support, and total lifecycle coverage, EVSE-360™ eliminates complexity and sets a new standard for reliability in EV infrastructure.”
At launch, the new solution joins Lynkwell’s suite of EV charging solutions. As for what this suite includes, it offers ViaLynk™ Real-Time Analytics that generate comprehensive insights into station performance, utilization, revenue, and health through Lynkwell’s dashboard.
The overarching idea here is to enable site hosts for the purpose of optimizing pricing, prioritizing maintenance, planning energy needs, driving more traffic during slow periods, and guiding expansion decisions at scale.
The stated suite also packs together future-ready software, which conceives constant capabilities to meet the changing needs of site hosts and drivers. Here, customers can expect various features like energy management, guest charging access, and configurable operating hours.
Lynkwell also brings forth seamless hardware interoperability that empowers site hosts to deploy the best-fit chargers for every location, expand faster without costly disruptions, and manage it all through one unified platform.
Among other things, we ought to mention how the company’s excellence in what it does can also be understood once you consider Lynkwell has been ranked as one of the fastest-growing private companies in US for the last three years. Furthermore, its case is further bolstered by an EV charging platform which is among top 10 nationwide cloud-based EV charging solutions and manages 10,000 assets.
“We’re proud to power the protection layer behind Lynkwell’s EVSE-360™ platform. By combining our top-rated coverage directly into Lynkwell’s technology stack, site hosts get more than a safety net—they get a full-service ecosystem that proactively manages risk, uptime, and revenue impact. This is a first for the industry,” said Andrew Hoehner, chief executive officer at EVSTAR.
