Geotab Inc. and its affiliates, a global leader in connected transportation solutions, has officially announced the launch of Work Order Management and Fault Code Enrichment capabilities within the Geotab Maintenance Center.
According to certain reports, the stated capabilities arrive on the scene bearing an ability to help fleet managers reduce downtime and manage maintenance costs more effectively.
To understand the significance of such a development, we must take into account how an estimated 55,000 vehicles are towed daily in America, relaying the staggering prevalence of unplanned maintenance and maintenance requirements. Not just that, we must also mention that very costs to facilitate this maintenance has gone up by almost 7% in the first half of 2024.
Such a reality, like you can guess, is impacting operations and delaying deliveries, ultimately shrinking the margins of fleet owners.
Taking a deeper view of how Geotab’s latest innovations will address the given problem, the answer begins from its Work Order Management solution, which allows for fleet managers to streamline maintenance tasks through the centralized hub in MyGeotabTM. This involves consolidating scheduling, tracking, and reporting in one place to help fleets replace manual record-keeping and disconnected systems with a more efficient digital workflow.
Such a mechanism, like you can guess, treads up a long distance to ensure that all maintenance activities are in one location, thus eliminating the need for multiple apps.
Next up, there is the potential to generate operational efficiency. The stated objective is achieved by converting maintenance requests into work orders, monitoring active work orders, and analyzing costs and downtime metrics.
Another detail worth a mention here is rooted in facility of predictive maintenance. Here, users can basically leverage Geotab’s predictive analytics to identify vehicles at risk of failure and schedule preventative maintenance before costly issues arise.
“Fleet maintenance is a major cost driver, and unexpected breakdowns can significantly impact operations. With the new solutions added to the Geotab Maintenance Center, we are equipping fleet managers with the tools they need to make data-driven decisions, reduce unplanned downtime, and optimize maintenance workflows,” said Sabina Martin, Vice President of Product Management at Geotab. “We expect that Work Order Management and Fault Code Enrichment, will help fleets move from reactive to predictive maintenance—improving efficiency, lowering costs, and keeping vehicles on the road.”
Turning our attention towards the newly-introduced Fault Code Enrichment solution, the innovation effectively enhances fault data analysis using actionable insights into fault severity, recommended actions, and potential component impact.
Such a feature can be expected to help fleets access even more precise and timely insights.
As for its benefits, Fault Code Enrichment delivers at your specialized fault prioritization capabilities. These capabilities basically enable you to identify and address high-impact faults in a proactive manner.
Joining that would be an assortment of detailed fault insights. The insights in question are tasked with helping users unlock the access of enriched data, including severity ratings, updated descriptions, and recommended next steps.
Hold on, there is more, considering we still haven’t touched upon the availability of fleet-wide visibility, which stems from standardized fault insights across multiple vehicle manufacturers to provide a unified view of maintenance needs.
Rounding up highlights would be the fact that Geotab’s Fault Code Enrichment is powered by Noregon. With Noregon in the mix, fleet operators can enjoy recommendations in the context of whether a driver should address an issue immediately, monitor it at the next stop, resolve it during a scheduled maintenance check, or safely continue driving.
This level of insight cuts down on unnecessary workshop visits and allows critical faults to receive immediate attention.
“Fleet managers must quickly distinguish minor issues from those that risk breakdowns or compliance violations,” said Sandeep Kar, Chief Strategy Officer, Noregon. “Fault Code Enrichment provides the clarity they need—helping prioritize urgent repairs, optimize maintenance, and keep vehicles on the road. Through our partnership, Geotab and Noregon empower fleets with smarter diagnostics. From Fault Code Enrichment to TripVision, the most comprehensive and insightful remote diagnostics solution for commercial vehicles, we deliver data-driven insights that maximize uptime and efficiency. Our solutions are available exclusively at Geotab-specific pricing in the Geotab Order Now Marketplace.”
